Sustainability
Hansol Logistics, conducting ESG activities to fulfill Environmental, Social and Economic Responsibilities
Social Responsibility
HUMAN RIGHTS VIOLATION REMEDY PROCEDURE
Hansol Logistics'
Human Rights Violation Remedy Procedure
Hansol Logistics operates a system that allows all employees and stakeholders* to report and seek remedy through internal channels or external organizations if they experience or become aware of any human rights violations, whether against themselves or others.**
* Employees: All executives and staff members of Hansol Logistics, including non-regular workers
** Stakeholders: Individuals or parties with direct or indirect interests in the business activities of Hansol Logistics
Types of Remedy Procedures
| Type | Relevant Details |
|---|---|
| Internal remedy procedures * | - Report through human rights management manager or groupware (red whistle)
- Easy to access and process relatively quickly compared to external remedy procedures |
| External remedy procedures | - Complaints and accusations to law enforcement agencies, petition to the NHRC of Korea, and apply for legal aid from the Korea Legal Aid Corporation
- This is robust and legally binding, long-term costs and costs incurred |
* This manual consists of procedures for handling human rights violations received as internal remedy procedures
The Process of Remedy Procedures
※ Reception Counter for Human Rights Violations
| Department | Contact Information |
|---|---|
| Human Rights Management Officer | Tel. +82-2-3287-7391 |
| Risk Management Team | Tel. +82-2-3287-7249 |
Evaluation & Improvement of The Implementation of Remedy Procedures
- Improve remedy procedures by combining regular assessments of the effectiveness of remedy procedures
- The person in charge of human rights management regularly evaluates remedy procedures
| 1. Evaluating the effectiveness of remedy procedures using online or surveys for members of a company |
| 2. The main content of the evaluation is whether you have experienced actual use, and your satisfaction with the process and results |
| 3. Held once a year |
| 4. If necessary, request an external institution to conduct an evaluation |
- Human rights management officer improves systems and procedures based on evaluation
| 1. The person in charge of human rights management reports the evaluation results to the management team and reflects human rights management guidelines |
| 2. The person in charge of human rights management prepares a final draft after consulting with the legal department & hr department |
| 3. The person in charge of human rights management announces the final improvement plan within the company and prepares and distributes necessary notices |