Sustainability

Hansol Logistics, conducting ESG activities to fulfill Environmental, Social and Economic Responsibilities

Social Responsibility

HUMAN RIGHTS VIOLATION REMEDY PROCEDURE

Hansol Logistics'
Human Rights Violation Remedy Procedure

Definition of Remedy Procedures

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It is a system that allows anyone to get help through internal reports or external agencies if they find out that their human rights have been violated or that others' human rights have been violated.

Types of Remedy Procedures

Type Relevant Details
Internal remedy procedures * - Report through human rights management manager or groupware (red whistle)
- Easy to access and process relatively quickly compared to external remedy procedures
External remedy procedures - Complaints and accusations to law enforcement agencies, petition to the NHRC of Korea, and apply for legal aid from the Korea Legal Aid Corporation
- This is robust and legally binding, long-term costs and costs incurred

* This manual consists of procedures for handling human rights violations received as internal remedy procedures

The Process of Remedy Procedures

구제절차 프로세스 이미지

※ Reception Counter for Human Rights Violations

Department Contact Information
Human Rights Management Officer Tel. +82-2-3287-7391
Risk Management Team Tel. +82-2-3287-7249

Evaluation & Improvement of The Implementation of Remedy Procedures

- Improve remedy procedures by combining regular assessments of the effectiveness of remedy procedures
- The person in charge of human rights management regularly evaluates remedy procedures


1. Evaluating the effectiveness of remedy procedures using online or surveys for members of a company
2. The main content of the evaluation is whether you have experienced actual use, and your satisfaction with the process and results
3. Held once a year
4. If necessary, request an external institution to conduct an evaluation

- Human rights management officer improves systems and procedures based on evaluation


1. The person in charge of human rights management reports the evaluation results to the management team and reflects human rights management guidelines
2. The person in charge of human rights management prepares a final draft after consulting with the legal department & hr department
3. The person in charge of human rights management announces the final improvement plan within the company and prepares and distributes necessary notices